EAGLERIDER motorcycle tour through the western USA
Mallorca Bike Week 2022

EAGLERIDER – INFORMATION ABOUT EAGLERIDER TOURS AND HARLEY-DAVIDSON RENTALS IN THE USA – COVID-19

First of all, the general situation regarding the travel providers' motorcycle trips.

experiencing their big dream of touring the USA on the Harley-Davidson on Route 66 , like Elvis Presley did, or seeing one of the greatest natural wonders on earth, the Grand Canyon, once in your life. on these Harley tours ; for many it is more than just a vacation.

The location

And then this! A virus appears and within a few months it shatters all dreams. The horrible word is “TRAVEL BAN” , nothing works anymore and what’s worse is that nobody knows when it will actually continue. The negative news is the price of oil, which is not a good sign for the economy because it is at a standstill everywhere and hardly any raw materials are needed.

Lufthansa is decommissioning its Airbus A340-600 fleet, 17 of which will be parked in northern Spain for . Hardly anyone expects a rapid restart when Oktoberfest is canceled in April and planes are parked in the desert for the long term.

North of San Diego on the Pacific Ocean
North of San Diego on the Pacific Ocean

LAS VEGAS

According to my latest information, which comes directly from Las Vegas , life is slowly starting up again in Las Vegas. The city thrives on tourism and the word slow has probably never been associated with Las Vegas before. This lively city in the Mojave Desert is on the adventure agenda of most USA tours, so it should be mentioned.

Grand Canyon
Access to the Grand Canyon

Sturgis Rally Buffalo Chip

Sturgis is also holding on to the Sturgis Rally 2020 . Woody, the boss of the Buffalo Chip in Sturgis, has announced that the party will start with some restrictions. The main focus should be on the rally and discovering the surrounding area; the bikers should come more to ride than to party.

There is enough space on the site to maintain distances, and more washing areas are being set up so that you can wash your hands regularly. It's the 80th time this year, as Woody said, a cancellation would be the first time, as you can hear, not all authorities in South Dakota are happy about it, but as of April 23, 2020, everything is still on GO.

Harley meeting in Sturgis USA
Harley meeting in Sturgis USA

EAGLER RIDER

The international motorcycle rental company Eaglerider has resumed operations in many states in the USA. From now on, the Eaglerider stations be reopened so that customers can receive Harleys

This certainly doesn't affect any of us yet, but it's a good sign that operations are starting to run again. Anyone who has booked a guided tour with Eaglerider or a self-drive tour including a Harley-Davidson that falls within the TRAVEL BAN now has a problem.

On the road with the Harley-Davidson in the Death Valley desert
On the road with the Harley-Davidson in the Death Valley desert

The trip has been paid for and the tour is unlikely to take place, what happens next? In order to protect tour operators, the federal government has decided in the cabinet that all trips booked before March 8th will only be reimbursed in the form of a voucher, at least until the end of 2021. This is intended to prevent travel companies from being affected by COVID-19 slide into bankruptcy.

Anyone who has not redeemed the voucher by then must clarify this again with the tour operator or request a payment from the end of 2021. As a rule, vouchers also be valid for 3 years, depending on what is written on them or regulated in the terms and conditions.

Travel insurance

If you are insured, you may have other options, but usually you would like to do the trip one way or another if the new date fits. You can find the regulations for the vouchers directly on the Federal Government , the link is at the end of the report.

Harley-Davidson Hamburg North

Ergo Insurance question-and-answer catalog on exactly this topic , where many questions about insurance can be viewed by anyone without registration. The external link can also be seen at the end of the report.

Eaglerider has postponed the tours to the second half of the year as far as possible. The travel prices for the tours that have already been booked should remain the same, only if there is a change in the fee situation in 2021, something could change. However, it is difficult to look ahead to 2021 when we don't yet know which airlines have survived the pandemic economically.

Eaglerider has changed its cancellation policy

During the COVID-19 phase, Eaglerider has changed the cancellation policy for the benefit of its customers. For example, if you have booked a motorcycle with Eaglerider , as an international renter you must have canceled your booking 10 days (USA CUSTOMERS 3 DAYS) before the date. Normally there are 30 days before the cancellation fee applies. For the self-drive and guided tours it is 15 days. Eaglerider would like to give the customer the opportunity to wait as long as possible before deciding for or against a trip, or whether arrival is possible.

On the highway in San Diego
On the highway in San Diego

The office in Germany is currently not staffed and is difficult to reach by telephone. As is currently the case with many companies, employees work from home or are released. There is an answering machine in Germany. If you have any questions, it is best to send an email . The callback by telephone would be from customer service in the USA and, due to the time difference, only in the evening.

At Eaglerider we want nothing more than planning security, the current situation with the airlines is particularly worrying. Prices could rise in the next few years; with the new climate package CO2 tax for flights from April 1st . For a flight over 6,000 kilometers that would be just under €60.

This is another catastrophe for travel agencies, after tour operator bankruptcies, volcanic eruptions and terror, now comes the CO2 tax, this is probably more of a business for enthusiasts.

Total number of corona infections

in the USA , Germany , Italy , China, Spain

Total number of corona infections Source: Johns Hopkins University, as of April 22, 2020
Source: Johns Hopkins University and Florish, as of April 22, 2020

One thing is certain: we are in the middle of a pandemic, health always comes first, some things won't be rushed, wait and see how the situation develops and keep you updated. The situation can turn positive or negative at any time, we hope the best for everyone involved. Stay healthy!

External web link to the federal government and the voucher regulation
External web link to EAGLERIDER
External web link to the question-answer catalog of Ergo travel protection insurance

All information is provided without guarantee; changes are possible at any time.


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