The Serial 1 APP

Riders who use a smartphone with the Serial 1 app can view the following information:

● Speedometer
● Remaining battery charge
● Support level
● Kilometers (odometer)
● Cadence
● Daily mileage (on selected models)

The Serial 1 Frequently Asked Questions

By entering the dynamic, rapidly growing e-bike market, Harley-Davidson is returning to its roots and expanding its mission to create freedom for the spirit. Entering the e-bike market with its own brand allows Harley-Davidson to play a key role in this revolutionary mobility industry, while Serial 1 focuses exclusively on the e-bike sector, which e-bike customers understand better and provides an unparalleled riding experience rooted in freedom and adventure.

With Serial 1 Cycles, we want to combine the best of both worlds by combining Harley-Davidson's legendary motorcycle expertise and leadership in electric two-wheel drive with the agility and innovation of a new brand dedicated exclusively to e-bike products and customers.

The uniquely integrated, mass-centralized battery technology that powers Serial 1 e-bikes is copyrighted and uses the same principles employed in the design of Harley-Davidson electric motorcycles. Furthermore, as a new company in the e-bike sector, the Serial 1 brand is inspired by the entrepreneurial spirit of Harley-Davidson and supported by Harley-Davidson's technical expertise. This provides a different kind of inspiration to attract new customers and promote the growth and progress of Serial 1.
For its market launch, Serial 1 is primarily focusing on the US and Germany.

Serial 1 e-bikes are available online at serial1.com and selected Harley-Davidson motorcycle dealers. Customers can place orders online from anywhere or at a dealer with the dealer's assistance. The Serial 1 website will feature a dealer locator function that can be used to find Serial 1 e-bike dealers where models are available for test rides. Customers will also have the option to place an order at these dealers.

The first Serial 1 bikes from the /CTY series are set to hit the market in 2021. You can pre-order yours now via the Serial 1 website: www.serial1.com.
Deliveries of pre-sale orders will begin in spring 2021.
MOSH/CTY: $3,499 (including VAT) RUSH/CTY STEP-THRU: $4,599 (including VAT) RUSH/CTY: $4,699 (including VAT) Free shipping on all orders.
Milwaukee, Wisconsin.
Serial 1 e-bikes have been designed and developed in accordance with Harley-Davidson's world-class product development capabilities and Harley-Davidson's leadership in electric-powered vehicles. Serial 1 e-bikes are manufactured by an experienced global e-bike supplier. Manufacturing is carried out to world-class standards, with oversight provided by Serial 1.
Serial 1 e-bikes are defined by emotion and utility for the rider, with all the performance features and specifications necessary to compete in this growing market. Our e-bikes will feature innovative design elements that tangibly enhance the riding experience.
The pedal-assisted Class 1 (pedelec) e-bikes that we are launching on the market do not require a vehicle registration certificate, registration, or driver's license for operation in the USA or Europe. However, we recommend that our customers check their local regulations to ensure that the applicable regulations are complied with.
The best way to choose the right size for you is always to take a test ride at your nearest Harley-Davidson e-bike dealer or at a Serial 1 mobile demo event. If it is not possible to visit a dealer or demo event, customers can use the guide on the Serial 1 e-bike website to determine the best fit. Customers can contact Serial 1 customer service if they have any further questions.
There may be a few people who still fall very closely between two sizes. The question of which size is right for each customer depends on what they want to achieve with the bike. A larger size is much smoother at high speeds, while a smaller size allows for sportier handling.
The Enviolo AUTOMATiQ continuously variable transmission is based on the NuVinci CVT transmission system, which uses a series of rotating and tilting balls positioned between the drive pulleys and output pulleys of a transmission. Tilting the balls changes their contact diameter and the speed ratio. As a result, the NuVinci CVT system offers a seamless and continuous transition to any gear ratio within its range. To get a better idea of how it works, you can watch the video.

The four available driving modes adjust the amount of electric assistance provided by the motor. Depending on driving conditions, the driver selects the driving mode that best suits their needs:
• Eco mode is best used on flat and undemanding terrain.
Conditions used when you only want gentle support,
without unnecessarily draining the battery.
• Tour mode is best used when you want a consistent yet manageable level of electric assistance to
an optimal mix of
To achieve support and battery efficiency.
• Sport mode is best used when you have pronounced
Support from curves or gentle inclines to continue
or drive faster than you would on your own.
• Boost mode is best recommended when you need to tackle a steep climb, strong headwind, or any other situation where you may need continuous assistance.

No. A portable charger is included with every Serial 1 e-bike and can be plugged into any standard household outlet (in the EU and US).
Since Serial 1 e-bikes are pedal-assisted, the possible range varies greatly depending on which riding mode you choose and how much pedal assistance you can contribute yourself. With this in mind, you should assume that a Serial 1 e-bike can provide between 56 and 160 kilometers of power assistance, depending on the riding mode and terrain selected.
For the 529Wh battery in the MOSH/CTY and RUSH/CTY STEP-THRU models: 0-100% charge = 4.75 hours, 0-75% charge = 2.6 hours. For the 706Wh battery in the RUSH/CTY model: 0-100% = 6.6 hours, 0-75% = 3.5 hours.
Yes, additional batteries will be available in both versions (529Wh and 706Wh) via the online shop.
Further information will be published in spring 2021.
Further information will be published in spring 2021.
Further information will be published in spring 2021.
The Serial 1 e-bike does not require any special maintenance beyond that of a conventional bicycle. Pay attention to the air pressure in the tires and monitor other points described in the operating instructions, and your Serial 1 e-bike will give you many miles of carefree riding pleasure.
Serial 1 e-bikes are delivered to customers in a largely assembled state. To complete assembly, the end customer must attach the front wheel (and, on select models, the front fender), saddle, kickstand, reflectors, and pedals. Complete assembly instructions—including a step-by-step instructional video—will be available for assistance. All necessary assembly tools are included with each bike, and only minimal mechanical skills or knowledge are required.
If your Serial 1 e-bike requires maintenance, this maintenance should be performed by a Serial 1 e-bike dealer or by the dedicated Serial 1 customer service team.
A limited warranty applies to the entire product, including the battery, for 24 months (2 years) and covers everything except damage and wear and tear. In addition, the frame is guaranteed for 60 months (5 years) to be free from manufacturing or design defects (except for damage).
A limited selection of bicycle accessories may be available at the time of the Serial 1 e-bikes' release. Additional accessory options may be added at a later date.
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